Baby Boo Boo Ltd. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Baby Boo Boo Ltd – Company Reg (09677675) www.babybbco.co.uk (the “Site”).

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order

Information to:

Communicate with you and keep you up to date;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out below:

  •      Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
  •      Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
  •      Companies approved by you, such as social media sites (if you choose to link your accounts to us)

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. If you have said we can, we will send you marketing messages by email, text, to keep you aware of what we’re up to and to help you see and find our products.

How to stop marketing messages from Baby Boo Boo Ltd.

You can stop receiving marketing messages from us at any time.

You can do this:

  •      Through your account settings
  •      By clicking on the ‘unsubscribe’ link in any email
  •      By contacting our Support Team

Once you do this, we will update your profile to ensure that you do not receive further marketing messages.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

You have a lot of rights relating to your personal information:

  • The right to be informed about how your personal information is being used
  • The right to access the personal information we hold about you
  • The right to request the correction of inaccurate personal information we hold about you
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
  • The right to stop direct marketing messages
  • The right to request that we transfer or port elements of your data either to you or another service provider
  • The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We do not store customer credit card details.

UK Standard Delivery

  • We usually ship orders with Royal Mail – tracking reference can be followed on http://www.royalmail.com/track-trace
  • All orders will be shipped within 48 hours of receipt of your order.
  • Deliveries will usually be made within 3-5 working days after you place your order [excluding Weekends].
  • UK Standard Delivery is Free for orders over £50 (£5.99 for orders under £50) and your order will be sent out via the most suitable carrier, depending on the total size and weight of your consignment.
  • For all Confetti Cannon orders please note delivery will be £9.99 due to the handling of the product with carriers. Also, please note any confetti cannon orders may be received separately through a different carrier from your wider order.
  • Your order can be delivered anytime between 7 am and 7 pm and a signature may be required on receipt.
  • If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.
  • Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.

European Delivery Information

  • We have one ‘flat rate’ for European Shipping.
  • Standard are available for most of the countries that we ship to.
  • Shipping will be automatically calculated at the checkout page when the delivery destination is selected.
  • STANDARD European delivery cost is £11.95 and delivery will be from 7-14 days after your order has been placed.

International Delivery Information

  • We have one ‘flat rate’ for International Shipping.
  • Standard Tracked are available for most of the countries that we ship to.
  • Shipping will be automatically calculated at the checkout page when the delivery destination is selected.
  • STANDARD International delivery cost is £19.99 and delivery will be from 7-21 days after your order has been placed.
  • Any customs or import duties are charged once the parcel reaches its destination country. The recipient of the parcel must pay these charges. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
  • Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.

Please note we do not ship to the US.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make significant changes, we will make that clear on the Baby Boo Boo website or othes, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Baby Boo Boo.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@babybbco.co.uk or by mail using the details provided below:

  7 Bell Yard, London, WC2A 2JR, United Kingdom

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